Privacy Policy

JOHN E. MARTIN, Ph.D.

This privacy policy was last updated on January 27, 2026.

1. Overview

This Privacy Policy outlines Dr. John E. Martin’s practices with respect to information collected from users who access our website at www.johnmartinphd.com (“Site”), or otherwise share personal information with us via online forms, email or other electronic means. At Dr. John E. Martin’s practice, we take your privacy seriously, and we want you to know how this site collects, uses, shares and protects your information.

The practices described in this Privacy Policy are not applied to protected health information (“PHI”). Privacy practices related to PHI are described in our “Notice of Privacy Practices” which is provided during intake.

2. Information We Collect

When you visit our website, we may collect personally identifiable information that you voluntarily provide, such as your name, email address, phone number, or other information submitted through a contact form or by emailing us.

Website forms are intended solely for general and administrative inquiries and should not be used to submit health information, urgent or emergency communications.

As you navigate around our website, we may also collect non-personally identifiable information, including but not limited to browser type, device type, IP address, and general website usage data. This information is used to help us operate, maintain, and improve the website and enhance user experience.

3. How Your Information is Used

We use the information collected through our website for purposes including:

  • Communicating with you via email, phone, and/or SMS regarding your services (e.g., updates, scheduling, reminders, or notifications). For SMS/text messaging, message frequency may vary, and standard message and data rates may apply. SMS is used for administrative purposes only and should not be used to communicate sensitive personal or health information.

  • Responding to general inquiries submitted through our contact form

  • Providing administrative support

  • Operating, maintaining, and improving our website, services, and communications with you

  • Sending non-clinical communications, such as office closures or administrative updates

  • Managing administrative details related to forms, ensuring that no sensitive health information (PHI) is collected through website forms

  • Complying with legal, ethical, and professional obligations

SMS/Text Messaging (Non‑Secure Communication Notice)

We may use SMS/text messaging for administrative purposes such as appointment confirmations, scheduling coordination, and general practice updates. Standard SMS is not encrypted and is not considered a secure or HIPAA‑compliant method of communication. For your privacy, please do not share sensitive personal details or protected health information (PHI) by text message.

Even if you explicitly opt in via our contact form, your consent and opt‑in status will be kept private and will not be shared with others. If you have expressly consented to receive SMS messages, you may opt out at any time by replying “STOP” to any message. For assistance or more information about opting out, please reply “HELP” or contact us through the information provided under Contact Information below.

4. Disclosure of Information

We do not sell personal information. Sharing of information is limited to the following circumstances:

  • Service Providers: To trusted service providers who assist us in operating our website or practice, including maintaining a Customer Relationship Management (CRM) system if information is collected through a contact form. These service providers are required to maintain confidentiality and uphold strong data-security standards.

  • Legal Requirements: When required by law, court order, or professional or ethical obligations.

  • Protection of Rights and Safety: When necessary to protect the rights, safety, or property of our clients, website visitors, or the practice.

We do not share personal information for marketing purposes.

5. Data Security

We take the protection of your personal information seriously and use reasonable safeguards to help keep your data secure.

Our website is hosted on Squarespace and we may use a secure customer relationship management (CRM) tool solely to capture information submitted through our contact form. Both our website host and any third‑party tools we use are required to maintain confidentiality and uphold strong data‑security standards.

  • HIPAA Notice: While our website forms and tools are used only for administrative purposes and are designed to protect personal information, they are not intended to collect sensitive health information (PHI). For communications that may include protected health information, we use secure, HIPAA-compliant methods separate from the website.

  • Limitations and SMS: While we implement appropriate measures to protect your information (including your mobile number), no method of electronic transmission or storage is completely secure. In particular, SMS/text messages are not encrypted and may carry additional security risks. Therefore, we cannot guarantee the absolute security of information transmitted through our website, stored in third-party systems, or shared via text message.

  • Data Retention: We retain personal information only as long as necessary to provide our services or as required by law. You may request that we delete your personal information at any time by contacting us using the details provided in the Contact Information section below.

6. Your Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

  • Access the personal information we hold about you.

  • Request deletion of your personal information, subject to legal or professional exceptions.

  • Correct inaccurate personal information.

  • Limit the use or disclosure of sensitive personal information (if any).

  • Opt out of the sale or sharing of your personal information. (Note: we do not sell, rent, or share personal information for sale.)

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond in accordance with California law.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.

8. Cookie Policy

Our website uses essential cookies provided by Squarespace to ensure basic site functionality and improve user experience. We do not use advertising cookies, or any third‑party tracking tools, and you may disable cookies in your browser settings if you prefer.

9. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your personal information.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below:

Dr. John Martin, Ph.D.
4050 Katella Ave., Suite 102
Los Alamitos, CA 90720
Email: johnmartinphd@gmail.com
Phone: (877) 651-3370